Ashley stands on a train platform, not looking at the camera

I’m a UX Researcher on the Trust & Safety team at Google. My current work portfolio covers topics in online safety from international perspectives on safety concerns to surfacing Safety by Design patterns to exploring multidisciplinary perspectives on safety as a concept. In 2023, we awarded the first Trust & Safety Research Awards to faculty studying some of the most pressing questions in tech policy — from advocating for child and teen safety, to combating misinformation.

Before Google, I did my PhD in the Media, Technology, and Society program out of the School of Communication at Northwestern University.  My work looks at the ways online social spaces impact group dynamics and intracommunity conflict, ecological perspectives on sociotechnical systems, and how epistemic injustices (warning: links to a video) influence coordination and collaboration practices for response to long-term, systemic crises.